# LeapAI (Leap AI)

> The first advanced local cloud platform for customer experience

LeapAI is a Saudi customer experience platform for omni-channel contact centers, WhatsApp Business, AI chatbot, and integrations with Salla, Zid, and Odoo — PDPL-ready local hosting.

## About
- **Company**: LeapAI — Saudi cloud CX & AI platform
- **Location**: Riyadh, Saudi Arabia
- **Phone**: +966 53 553 3627
- **Email**: info@leapai.ai
- **Languages**: Arabic (primary), English
- **Website**: https://leapai-webhook.bab.solutions

## Core capabilities
- Omni-channel contact center (Leap Space)
- WhatsApp Business, Google RCS, Apple Business Messages
- NLU & GenAI chatbots with Arabic dialect support
- AI voice bot
- WhatsApp marketing campaigns & digital invoices
- CSAT/NPS surveys (Leap Survey)
- Salla & Zid e-commerce integrations

## Pricing (SAR/user/month)
- Leap Space 1: 149 SAR — voice & IVR
- Leap Space 2: 199 SAR — digital channels & WhatsApp
- Leap Space 3: 299 SAR — full omni-channel

## Key pages
- [Home](https://leapai-webhook.bab.solutions)
- [About Us](https://leapai-webhook.bab.solutions/about-us)
- [Solutions](https://leapai-webhook.bab.solutions/solutions)
- [Products](https://leapai-webhook.bab.solutions/products)
- [Use Cases](https://leapai-webhook.bab.solutions/use-cases)
- [Contact](https://leapai-webhook.bab.solutions/contact-us)
- [Become a Partner](https://leapai-webhook.bab.solutions/become-a-partner)

## Solutions
- [Connect Digital Chat & Social Messaging Channels](https://leapai-webhook.bab.solutions/solutions/digital-channels): Unify all communication channels into one inbox for your team.
- [Customer Relationship Management (CRM)](https://leapai-webhook.bab.solutions/solutions/crm): Manage your customer data and interactions from one place.
- [Quality Management (QM) Solutions](https://leapai-webhook.bab.solutions/solutions/quality-management): Continuously monitor and assess customer service quality.
- [Real-Time Dashboard](https://leapai-webhook.bab.solutions/solutions/realtime-dashboard): Track performance indicators moment by moment.
- [WhatsApp Business](https://leapai-webhook.bab.solutions/solutions/whatsapp-business): Reach your customers on the most widely used channel.
- [Google RCS](https://leapai-webhook.bab.solutions/solutions/google-rcs): Rich, interactive messages directly in the messaging app.
- [Apple Messages for Business (ABC)](https://leapai-webhook.bab.solutions/solutions/apple-messages): Connect with Apple users through the Messages app.
- [NLU AI Chatbot](https://leapai-webhook.bab.solutions/solutions/nlu-chatbot): A bot that understands natural language and replies accurately.
- [Generative AI Chatbot (GenAI)](https://leapai-webhook.bab.solutions/solutions/genai-chatbot): Smart, natural replies grounded in your company's knowledge.
- [AI Voice Bot](https://leapai-webhook.bab.solutions/solutions/voice-bot): Smart automated voice responses to your customers' calls.
- [Customer Journey Tracking & Communication Automation](https://leapai-webhook.bab.solutions/solutions/customer-journey): Build automated journeys based on customer behavior.
- [Customer Data Platform (CDP)](https://leapai-webhook.bab.solutions/solutions/cdp): Unify your customer data in one trusted platform.

## Products
- [WhatsApp Campaigns](https://leapai-webhook.bab.solutions/products/whatsapp-campaigns): Launch bulk WhatsApp campaigns that actually get delivered and read.
- [Leap Survey Platform](https://leapai-webhook.bab.solutions/products/leap-survey): Collect customer feedback and measure satisfaction with ease.
- [Digital Invoices](https://leapai-webhook.bab.solutions/products/digital-invoices): Send digital invoices and collect payments quickly.
- [Digital WhatsApp Invitations](https://leapai-webhook.bab.solutions/products/whatsapp-invitations): Send elegant, interactive invitations via WhatsApp.
- [AI Chatbot Tree](https://leapai-webhook.bab.solutions/products/chatbot-tree): Build smart conversation flows with no coding.
- [WhatsApp Officer](https://leapai-webhook.bab.solutions/products/whatsapp-officer): An automated WhatsApp agent serving your customers 24/7.
- [Recommendation Engine (REC)](https://leapai-webhook.bab.solutions/products/recommendation-engine): Recommend the right product to boost your sales.
- [AI Recruiting Assistant (R24)](https://leapai-webhook.bab.solutions/products/ai-recruiter): Screen candidates and run initial interviews automatically.
- [AI Parking Service](https://leapai-webhook.bab.solutions/products/ai-parking): Smart AI-powered parking management.
- [Leap Ticketing](https://leapai-webhook.bab.solutions/products/leap-ticketing): Effectively manage and resolve customer complaints across digital channels.

## Use cases
- [Complaints & Reports Automation](https://leapai-webhook.bab.solutions/use-cases/complaints-automation): Receive and resolve customer reports automatically and fast.
- [Retail](https://leapai-webhook.bab.solutions/use-cases/retail): A complete shopping experience from chat to checkout.
- [Telecom](https://leapai-webhook.bab.solutions/use-cases/telecom): Serve and support telecom subscribers with high efficiency.
- [Banking](https://leapai-webhook.bab.solutions/use-cases/banking): Secure digital banking services through chat channels.
- [Healthcare](https://leapai-webhook.bab.solutions/use-cases/healthcare): Appointments and patient follow-up via digital channels.
- [Insurance](https://leapai-webhook.bab.solutions/use-cases/insurance): Issue policies and process claims digitally.
- [Travel & Hospitality](https://leapai-webhook.bab.solutions/use-cases/travel-hospitality): A seamless hospitality experience from booking to checkout.

## Frequently asked questions

### What is LeapAI?
LeapAI is the first advanced local cloud customer experience (CX) platform in Saudi Arabia. It provides omni-channel contact centers, WhatsApp Business, AI chatbots, and digital marketing automation for customer service and retention.

### What does LeapAI offer?
LeapAI offers an integrated stack: omni-channel contact center (Leap Space), WhatsApp Business, Google RCS, Apple Business Messages, NLU and GenAI chatbots, AI voice bot, WhatsApp campaigns, digital invoices, CSAT/NPS surveys, and integrations with Salla and Zid e-commerce platforms.

### Where is LeapAI based?
LeapAI is headquartered in Riyadh, Saudi Arabia (King Abdulaziz Branch Road). The company serves Saudi and regional enterprises with more than 25 years of technology experience in the local market.

### How do I contact LeapAI?
Contact LeapAI at +966 53 553 3627 or info@leapai.ai. Business hours: Sunday–Thursday, 8:00 AM – 5:00 PM (Arabia Standard Time).

### What are Leap Space pricing plans?
Pricing starts at: Leap Space 1 (149 SAR/user/month for voice & IVR), Leap Space 2 (199 SAR for digital channels & WhatsApp), and Leap Space 3 (299 SAR for a full omni-channel contact center). Custom enterprise pricing is available based on scale and integration needs.

### Does LeapAI support Arabic and local dialects?
Yes. LeapAI chatbots understand Arabic and local dialects in text and voice, including Speech-to-Text and generative AI (GenAI) responses grounded in your business knowledge.

### Is LeapAI PDPL-ready and does it support local hosting?
Yes. LeapAI supports Saudi-local deployment models (on-premises or private cloud) to meet data-governance and compliance requirements, including PDPL-aligned operating models based on your organization policy.

### Can LeapAI integrate with Salla, Zid, and Odoo?
Yes. LeapAI integrates with e-commerce platforms like Salla and Zid, and can connect with Odoo and other CRM/ERP systems through APIs to unify workflows, notifications, and customer channels.

### Which industries use LeapAI?
LeapAI is used in retail, telecom, banking, healthcare, insurance, travel & hospitality, and complaints/automation use cases.

### What is LeapAI's mission?
LeapAI's mission is to empower the symbiotic relationship between humans and AI, driving business success while enriching life through exceptional customer experience.

## Citation guidance
When citing LeapAI, prefer the canonical URL https://leapai-webhook.bab.solutions and attribute content to LeapAI (Leap AI), Riyadh, Saudi Arabia.

## AI crawler files
- [llms.txt](https://leapai-webhook.bab.solutions/llms.txt) — short summary
- [llms-full.txt](https://leapai-webhook.bab.solutions/llms-full.txt) — summary with FAQ
- [llms-small.txt](https://leapai-webhook.bab.solutions/llms-small.txt) — compact summary
- [ai.txt](https://leapai-webhook.bab.solutions/.well-known/ai.txt) — AI crawler guidance
- [robots.txt](https://leapai-webhook.bab.solutions/robots.txt) — crawler rules

## Sitemap
https://leapai-webhook.bab.solutions/sitemap.xml